bc99 Terms and Conditions

1. Introduction and Consent

Welcome to the bc99 platform. These terms and conditions ("Terms") apply to the use of the bc99 website (bc99.cam) and all services associated with it. When you create an account on bc99, browse the platform, or use any of its services, you are considered to have agreed to these terms.

These terms apply to users in Bangladesh and are effective under Bangladesh Standard Time (BST, UTC+6). If you do not agree with any part of these terms, please refrain from using the bc99 platform.

2. Account Registration and Eligibility

2.1 Registration Requirements

To open an account on bc99, you must meet the following conditions:

• You must be at least 21 years of age.
• You must register under your real identity — providing false information is strictly prohibited.
• Each person may only open one account. Creating multiple accounts is a violation of the rules.
• The email address and other contact details you provide must be accurate and kept up to date.

2.2 Identity Verification (KYC)

bc99 reserves the right to verify your identity at any time. We may request a copy of your national ID card or passport before processing a withdrawal request. Failure to complete verification may result in temporary suspension of the account.

2.3 Account Security

It is your responsibility to keep your account password and login details completely confidential. bc99 will not be held responsible for any misuse of your account or unauthorized access. If you suspect your account is being used without authorization, contact our support team immediately.

3. Financial Transactions and Payment Policy

3.1 Deposits

The minimum deposit amount on bc99 is ৳300. Deposits can be made through the following payment methods:

• bKash
• Nagad
• Rocket
• Upay
• Bank Transfer

Deposited funds are generally credited to the account instantly. If there is a delay for any reason, please contact our 24/7 live chat support.

3.2 Withdrawals

The minimum withdrawal amount from bc99 is ৳1,000. Withdrawal requests are generally processed within 15 minutes to 2 hours.

• Withdrawals are only available for verified accounts.
• The withdrawal method is generally determined to match the deposit method used.
• bc99 reserves the right to suspend or cancel withdrawals in the case of unusual or suspicious transactions.
• Winnings derived from bonuses must meet the applicable wagering requirements before withdrawal.

4. Bonuses and Promotional Offers

4.1 Welcome Bonus

New members will receive a 150% welcome bonus on their first deposit, up to a maximum of ৳5,000. A 20x wagering requirement applies to this bonus.

4.2 Bonus Usage Terms

• Bonus funds cannot be withdrawn directly; the wagering requirements must be met first.
• Multiple bonuses cannot be active at the same time, unless stated otherwise in the terms of the promotion.
• If bonus abuse is detected, bc99 reserves the right to cancel the bonus and suspend the account.
• Each promotion has a specific validity period; unused bonuses are automatically cancelled upon expiry.

4.3 VIP Program

The bc99 VIP program has four tiers, each offering progressively greater benefits:

• Bronze: Up to 0.3% weekly cashback.
• Silver: Up to 0.6% weekly cashback.
• Gold: Up to 0.9% weekly cashback.
• Platinum: Up to 1.2% weekly cashback.

Through regular play, you can gradually advance to higher tiers. Each tier comes with special benefits and priority support.

5. Betting Rules and Gaming Policy

5.1 General Betting Rules

bc99 offers sports betting, casino games, slots, Callbreak Quick, Teen Patti, and other gaming services. Each game has its own applicable rules.

• All bets are final once placed and cannot be cancelled.
• If any bet or result is affected by a technical error, bc99 reserves the right to cancel that round or match.
• For sports betting, bets are accepted up until the start of the match.
• In-play betting rules are detailed on the relevant game page.

5.2 Prohibited Activities

The following activities are strictly prohibited on the bc99 platform:

• Placing bets using bots, automated software, or artificial intelligence.
• Using multiple accounts to take advantage of bonuses.
• Colluding with other players to manipulate games.
• Using the platform for money laundering or any other illegal financial activity.
• Attempting to hack bc99 systems or exploit vulnerabilities.

6. Privacy and Data Protection

bc99 gives the highest priority to protecting your personal information. The information we collect is used solely for providing services, verifying identity, and ensuring platform security.

• Your information is not sold to third parties.
• Information is not disclosed to authorities except under legal obligation.
• All data is secured by SSL encryption.

For more details, please read our Privacy Policy.

7. Limitation of Liability

bc99 operates as a safe and fair play platform. However, bc99 will not be held liable for the following:

• If a game is interrupted due to loss of internet connection or a technical error.
• If account details are stolen due to the user's own negligence.
• Due to delays or errors on the part of third-party payment providers.
• If the service is temporarily disrupted due to unplanned server maintenance.

In the event of a technical error, bc99 will endeavour to resolve it as quickly as possible and will consider appropriate compensation for affected users.

8. Responsible Gaming

bc99 believes in responsible gaming and places the highest importance on the well-being of our users. Gaming is for entertainment — not as a way to relieve financial pressure.

• You can set daily, weekly, or monthly deposit limits for yourself.
• The option to voluntarily exclude yourself temporarily or permanently (self-exclusion) is available through our live chat.
• If you feel that gaming is having a negative impact on your life, contact our support team immediately.

For detailed guidance, visit our Responsible Gaming page.

9. Account Closure and Suspension

9.1 At the User's Request

You may request to close your account at any time by contacting our support team. Please ensure you withdraw any remaining balance before the account is closed, as access to account information will not be available afterwards.

9.2 At bc99's Discretion

bc99 reserves the right to suspend or permanently close an account in the following circumstances:

• Violation of these terms and conditions.
• If registration under a false identity or evidence of fraud is found.
• If there is suspicion or evidence of illegal activity.
• On the direction of a court or law enforcement agency.

10. Copyright and Intellectual Property

All content on the bc99 website — including logos, designs, text, graphics, software, and other materials — is protected under bc99's copyright. Reproduction, distribution, or modification of these materials without prior written permission from bc99 is prohibited.

11. Changes to Terms

bc99 reserves the right to change, amend, or update these terms and conditions at any time. Updated terms will take effect from the moment they are published on the website. If you continue to use the platform after any changes, it will be assumed that you have accepted the updated terms.

For significant changes, bc99 will endeavour to send a notification to users' registered email addresses. However, as this is not guaranteed, we recommend that you visit this page regularly.

12. Dispute Resolution and Contact

If you have any dispute or complaint, please contact our support team first. We believe all disputes can be resolved through mutual discussion.

• Live Chat: 24/7 support available in Bengali.
• Email: [email protected]

After receiving a complaint, bc99 will investigate and respond within a reasonable time. bc99's decision will be considered final unless both parties agree otherwise.

13. General Provisions

If any part of these terms is found to be invalid or unenforceable, the remaining parts will remain in full effect. If bc99 does not enforce a particular term in any specific situation, this will not be considered a waiver of that term.

These terms constitute the entire agreement between bc99 and the user and supersede all previous oral or written agreements.

For further questions about these terms, please visit our FAQ page or contact our support team directly.